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2 anos de experiência

Competências

Customer Relationship Management Financial & Data Operations Advanced Microsoft Office Visual Communication Problem Solving & Analysis Public Relations Administrative Management Stakeholder Communication Campaign Coordination Data Transparency Organizational Skills Interpersonal Skills Documentation & Reporting

Experiência

Operations & Customer Support Associate

IQRA EDUCATION SYSTEM

2024-01 -

Managed and organized administrative layouts, improving data transparency and coordination across departments. Developed structured operational plans and delivered clear, engaging communications to stakeholders. Utilized advanced Microsoft Office tools and CRM systems to streamline financial and data operations. Coordinated a team of support staff to ensure timely resolution of customer inquiries, enhancing overall service satisfaction. Delivered measurable improvements in operational efficiency and stakeholder engagement.

Campaign Coordinator & Relations Officer

GIFT UNIVERSITY GUJRANWALA

2023-01 - 2023-12

Conducted public awareness campaigns and counseling sessions, demonstrating high‑level interpersonal skills. Maintained organized documentation and reporting for campus‑wide compliance programs, ensuring accurate record‑keeping. Collaborated with university departments to design visual communication materials and outreach strategies. Utilized CRM techniques to track participant engagement and feedback. Achieved increased participation rates and positive community impact through effective campaign execution.

Idiomas

English

fluent

Urdu

fluent

Punjabi

fluent

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