Jobiglo

Sem resultados

empregos Modelos de CV NEW
Entrar Registo Candidato Registo Empregador
Português English

Desbloqueie este perfil

Registe-se gratuitamente como recrutador para ver o CV completo, os contactos e contactar o candidato.

Registar como recrutador Já tenho uma conta de recrutador
?

2 anos de experiência

Competências

Customer Success Sales Problem Solving Technical & Admin Teamwork Organization Social Skills Performance Efficiency Omnichannel Support B2C Account Management Proactive Upselling Customer Retention Conflict Resolution Remote Troubleshooting

Experiência

Operations Customer Expert

YouSee

2017-05 - 2019-07

Provided premium omnichannel support (phone, email, chat) for B2C customers, handling streaming, login and app issues. Utilised Salesforce CRM for navigation, note‑taking, reporting and data analysis to drive strategic decisions. Managed billing processes including subscription cancellations, refunds and payment transactions while ensuring policy compliance. Conducted proactive upselling and customer retention strategies, improving loyalty rates and revenue. Collaborated cross‑functionally with multiple departments to meet business goals and maintained high quality standards.

Idiomas

Danish

native

English

intermediate

Somali

intermediate

Contactar o candidato

Última atualização: há 2 semanas