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26 anos de experiência

Competências

Import Freight Forwarding Client Liaison Customs Clearance Credit Control Finance Cargo Wise Shipshape CRM Logistics Management Microsoft Office FCL LCL Incoterms Billing Documentation

Experiência

Senior Import Controller

Rohlig Grindrod Logistics South Africa

2002-05 - 2024-12

Coordinated import freight movement for FCL and LCL shipments, liaising with importers and global partners to ensure accurate customs and shipping documentation such as bills of lading, invoices and packing lists. Monitored shipments, tracked arrivals and provided timely status updates to customers, applying Incoterms knowledge for correct billing. Developed landed cost estimates and processed invoices, duties and VAT, improving cost accuracy. Assisted customers via phone, chat and email, ensuring on‑time delivery according to client requirements. Utilised Cargo Wise, Shipshape and CRM tools to streamline operations.

Credit Controller

Rohlig Grindrod Logistics South Africa

1998-08 - 2002-04

Managed debtors age analysis and communicated with customers to resolve queries, arrange payments and reconcile accounts. Coordinated collections across customer service, sales and billing, reducing past‑due balances and bad debt while enhancing cash flow. Opened new accounts, recorded payments and provided the sales team with timely credit assessments. Streamlined account reconciliations, improving accuracy of financial reporting. Supported financial reporting by delivering reliable credit data.

Idiomas

English

fluent

Portuguese