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26 anos de experiência

Competências

Import Freight Forwarding Client Liaison Customs Clearance Credit Control Finance Cargo Wise Shipshape CRM Logistics Management Microsoft Office Incoterms FCL LCL Seafreight Cash Flow Management

Experiência

Senior Import Controller

Rohlig Grindrod Logistics South Africa

2002-05 - 2024-12

Coordinated import freight movement for FCL and LCL shipments, liaising with importers and global partners to ensure accurate customs and shipping documentation such as bills of lading, invoices and packing lists. Monitored shipments, tracked arrivals and provided status updates to customers via phone, chat and email, ensuring timely delivery based on client requirements. Developed landed cost estimates and processed invoices, duties and VAT, applying Incoterms knowledge for correct billing. Enhanced client satisfaction through proactive communication and accurate documentation, supporting seamless supply‑chain operations.

Credit Controller

Rohlig Grindrod Logistics South Africa

1998-08 - 2002-04

Managed debtors age analysis and communicated with customers to resolve queries, arrange payments and reconcile accounts, reducing past‑due balances and bad debt. Coordinated collections across customer service, sales and billing teams, optimising cash flow and supporting financial reporting. Opened new accounts, recorded payments and provided the sales team with timely credit assessments. Streamlined account reconciliations, enhancing accuracy and supporting overall financial health of the organisation.

Formação

FIATA Diploma, Logistics Diploma, Diploma in Credit Management, Certificate in Customs Clearance, Certificate in Incoterms

Idiomas

English

fluent

Portuguese