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26 anos de experiência

Competências

Import Freight Forwarding Client Liaison Customs Clearance Credit Control Finance CargoWise Shipshape CRM Logistics Management Microsoft Office Incoterms FCL LCL Documentation Cash Flow Management

Experiência

Senior Import Controller

Rohlig Grindrod Logistics South Africa

2002-05 - 2024-12

Coordinated import freight movement for FCL and LCL shipments, liaising with importers and global partners to ensure accurate customs and shipping documentation such as bills of lading, invoices and packing lists. Monitored shipments, tracked arrivals and provided status updates to customers via phone, chat and email, ensuring timely delivery based on Incoterms. Developed landed cost estimates and processed invoices, duties and VAT, improving cost accuracy. Assisted customers through multiple communication channels, enhancing satisfaction and reducing delays.

Credit Controller

Rohlig Grindrod Logistics South Africa

1998-08 - 2002-04

Managed debtors age analysis and communicated with customers to resolve queries, arrange payments and reconcile accounts, driving reduction of past‑due balances and bad debt. Coordinated collections across customer service, sales and billing teams, optimising cash flow and supporting financial reporting. Opened new accounts, recorded payments and provided sales teams with timely credit assessments, streamlining account reconciliations and enhancing accuracy.

Idiomas

English

fluent

Portuguese