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Competências
Experiência
Administrative & Operations Assistant
Prime Refunds
2026-02 - 2026-08
Coordinated more than 50 active tasks, documents and client files each month, ensuring workflow continuity through diligent follow‑ups and reporting. Processed and validated over 1,000 records, leading a data‑cleanup project of 9,000+ rows that improved record accuracy. Liaised with 10+ external companies to verify information and resolve documentation gaps, keeping client cases progressing. Produced 20+ monthly reports, spreadsheets and workflow trackers to maintain visibility of priorities and deadlines. Managed 10‑15 concurrent administrative requests, prioritizing work based on urgency and client requirements.
Scheduling Assistant
Premier Hospitality
2025-03 - 2026-02
Scheduled weekly shifts for 30‑50 hospitality staff across 5‑8 client locations, aligning availability with event coverage needs. Processed 15‑25 scheduling confirmations, adjustments and follow‑ups each week, keeping rosters current. Responded to 5‑10 weekly call‑outs and urgent staffing requests, quickly identifying replacement coverage and communicating changes. Maintained attendance, punctuality and availability records for over 30 employees, providing the operations team with up‑to‑date staffing updates. Supported overall staffing operations, ensuring accurate shift rosters and timely communication to team members.
Technology Instructor / Assessor II
MIC Institute of Technology
2012-01 -
Plan and deliver 4‑6 training programs annually, handling scheduling, instructional resources and assessment logistics for cohorts of 20‑30 learners. Facilitate 80‑120 instructional and assessment hours per cycle, ensuring alignment with Caribbean Vocational Qualification (CVQ) occupational standards. Create and update 20+ lesson plans, resources and assessments each cycle, maintaining structured program delivery. Evaluate 20‑30 learners per cohort through practical, written and portfolio‑based assessments, providing detailed feedback. Maintain comprehensive records for over 100 learners, including attendance, assessment results and program documentation.
Idiomas
English
fluent
Última atualização: há 2 semanas