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Competências
Experiência
Sales Associate
Security Bank Corporation
2024-01 -
Promotes and cross‑sells banking products such as savings accounts, loans, and credit cards while striving to meet branch sales targets. Educates clients on product features, benefits, and application procedures, ensuring clear understanding. Builds and maintains client relationships through proactive communication and timely follow‑ups. Maintains accurate client records and adheres to established banking procedures.
Customer Service Specialist
Security Bank Corporation
2022-01 - 2024-12
Provided front‑line customer service by responding to inquiries, addressing concerns, and assisting clients with various banking needs. Processed deposits, withdrawals, and other transactions with high accuracy and efficiency. Ensured compliance with banking procedures and regulatory requirements while maintaining meticulous transaction records. Communicated professionally with clients and coordinated requests through timely follow‑up, contributing to overall customer satisfaction.
Deposit Pick‑up Teller
Security Bank Corporation
2020-01 - 2022-12
Managed deposit pick‑up services and handled cash transactions with precision and professionalism. Strictly adhered to bank policies, security procedures, and operational requirements to safeguard assets. Built client trust through reliable service, clear communication, and consistent attention to detail. Performed transaction responsibilities that required strong organization, accuracy, and accountability.
Formação
Bachelor of Science in Business Administration – Major in Financial Management
Idiomas
English
fluent
Última atualização: há 2 semanas