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Competências
Experiência
Sales Associate
Security Bank Corporation
2024-01 -
Promotes and cross‑sells banking products such as savings accounts, loans, and credit cards while striving to meet branch sales targets. Educates clients on product features, benefits, and application processes. Builds and maintains client relationships through proactive communication and timely follow‑ups. Ensures accurate client information and adheres to established banking procedures.
Customer Service Specialist
Security Bank Corporation
2022-01 - 2024-12
Provided front‑line customer service by responding to inquiries, addressing concerns, and assisting clients with banking needs. Processed deposits, withdrawals, and other transactions with high accuracy and efficiency. Maintained meticulous records while complying with banking procedures and regulatory requirements. Communicated professionally and coordinated client requests through timely follow‑up, contributing to overall customer satisfaction.
Deposit Pick‑up Teller
Security Bank Corporation
2020-01 - 2022-12
Managed deposit pick‑up services and handled cash transactions with precision and professionalism. Strictly adhered to bank policies, security procedures, and operational requirements. Built client trust through reliable service, clear communication, and consistent attention to detail. Ensured accurate record‑keeping and accountability for all transaction responsibilities.
Formação
Bachelor of Science in Business Administration – Major in Financial Management (Ramon Magsaysay Memorial Colleges)
Idiomas
English
fluent
Última atualização: há 2 semanas