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1 anos de experiência

Competências

Good Communication (verbal and written) Problem solving Analytical skills Management and leadership Time management Project management Adaptability Detail-oriented Patient scheduling Electronic Health Records (EHR) data entry Billing and insurance processing Administrative support

Experiência

Virtual Assistant

PVMG Medical Group

2024-11 - 2026-05

Managed patient appointment calendars, scheduling, rescheduling and cancellations, ensuring optimal clinic flow. Handled multi‑channel communication (email, phone) and responded to patient inquiries promptly. Entered and maintained patient records in electronic health record (EHR) systems with high accuracy. Assisted with insurance verification, claim processing and billing inquiries, improving reimbursement turnaround. Organized documents, prepared reports and supported various administrative tasks, contributing to efficient office operations.

Idiomas

English

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Hindi

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Spanish

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